Help - Guest
Delete my listing
Login (if not already)
Click the Dashboard link at the top of every page
Click Delete Accou..
Who can use this website?
This site is targeted at bringing together two groups of people:
1. People seeking homestay accommodation, such as students who are ..
What is the cost to use this website?
For homestay guests the site is and always will be completely free.
For host families they can choose a free or paid listing for $9.95 per ..
How can I register?
You can register using the Registration page.
As part of the registration you must activate your account.
Do you inspect the accomodation or screen guests?
We do not inspect accommodation or screen visiting students.
The purpose of this website is to provide a platform for students and homestay ..
I cannot login
You must have activated your account to login. If not please use the resend link.
If you have forgotten your password please use the passwor..
How do I contact a homestay host?
Login to the site.
Locate the host you are interested in. There will be a contact form in the page...
When should I pay a homestay host?
It is typical to pay on arrival but it is up to agreement between the homestay and the guest.
Please read our Onli..
My listing has been deleted
We periodically remove old guest listings.
Free host listings are removed every 3-4 months. Free host listings that include email addresses..
Why you should use the message system
The messaging system on Phoenix Homestay has been designed to help make communication between members simple, centralised and above..
How can I see my sent messages?
You must first be logged in.
One way is to go to the Dashboard \ Sent messages:
Hide my listing
You can set your listing to hidden anytime.
Login to the site.
Click Dashboard on the top of any page.
Click Edit Listing.
On this page is H..